Search

Train operator apologises to commuters with 20,000 chocolates

14:16 24 January 2013

National Express train operator c2c gives away 20,000 chocolates to commuters as an apology for poor service

National Express train operator c2c gives away 20,000 chocolates to commuters as an apology for poor service

submitted

A train operator this morning gave away 20,000 chocolates to commuters as an apology for poor service provided.

Staff from National Express train operator c2c were wearing t-shirts saying “Sorry for last Thursday” as they handed out the chocolates to passengers at Limehouse, West Ham stations and Fenchurch Street.

The giveaway began at 8am, exactly a week after a train broke down causing morning delays to rush hour commuters.

c2c Managing Director Julian Drury said: “Last Thursday we fell below our usual high standards. That’s why we wanted to do something, as well as say sorry to everyone affected, whatever their delay was that day – short or long.”

Latest News Stories

Fri, 17:50
Animals take lead role in Arnham Wharf Primary's Nativity

Children at one primary school in London’s East End decided they wanted to tell the traditional Nativity story this year from the animals’ point of view.

Fri, 16:36
Ahnaf Hamim with his Snowman Christmas card [Pictures: Steve Poston]

Ahnaf Hamim had a big smile and a big surprise for his mum and dad—his snowman drawing has been chosen for the Mayor of Tower Hamlets’ official Christmas card this year.

Fri, 11:40
Young patients at the Royal London Hospital receive their gifts. From left:  Rhyanne Gasper, 14, from Newham, Naeem Agbongbon, 8, from Ockenden, Essex, Eron Ufuah, 9, from Canning Town, and Harshika Partheepan, 4 months, from Newbury Park, with volunteers from the Kindness Offensive Photo: Yui Mok/PA Wire

Children being treated in hospital over Christmas received hundreds of gifts in a surprise visit by well-wishers.

Joel Adesina was stabbed on December 5 in Padbury Court off Bethnal Green Road

A 20-year-old man will today appear in court charged with murdering Dagenham teenager Joel Adesina.

Most read news

And they have a role to play in saving their species.

Twinkle, twinkle you little stars – thanks for making your homes so festive.

Offers for university places are at a record high.

Digital Edition

Image
Read the Docklands and East London Advertiser e-edition today E-edition