Search

Train operator apologises to commuters with 20,000 chocolates

14:16 24 January 2013

National Express train operator c2c gives away 20,000 chocolates to commuters as an apology for poor service

National Express train operator c2c gives away 20,000 chocolates to commuters as an apology for poor service

submitted

A train operator this morning gave away 20,000 chocolates to commuters as an apology for poor service provided.

Staff from National Express train operator c2c were wearing t-shirts saying “Sorry for last Thursday” as they handed out the chocolates to passengers at Limehouse, West Ham stations and Fenchurch Street.

The giveaway began at 8am, exactly a week after a train broke down causing morning delays to rush hour commuters.

c2c Managing Director Julian Drury said: “Last Thursday we fell below our usual high standards. That’s why we wanted to do something, as well as say sorry to everyone affected, whatever their delay was that day – short or long.”

Latest News Stories

11:26
Bank Holiday crash on A13 Commercial Road at Limehouse [traffic picture: TfL]

A police officer was injured in a road crash that blocked the busy A13 Commercial Road at Limehouse during yesterday’s Bank Holiday.

A naval vessel outside the ExCeL exhibition centre at an earlier Defence and Security Exhibition in 2011.  Other exhibits included an F16 fighter jet (Photo: Peter Macdiarmid/Getty Images)

One of the world’s biggest arms fairs is coming to the ExCel centre in east London later this month, and more than 1,000 protestors are already planning to oppose it.

07:00
True-crime movie Legend with Emily Browning as Frances Kray and Tom Hardy as Reggie Kray

The tragic wife of notorious gangster Reggie Kray who took her own life after walking out on him had electric shock treatment in hospital which helped erase memories of their doomed marriage, a book out on Thursday reveals in the run-up to next week’s Legend movie about the Krays.

Yesterday, 06:00
Eleanor Gussman

A woman with a “passionate belief in the power of music” has been appointed to lead Spitalfields Music’s festivals and education programme.

Most read news

Competitions

Get ready to take in the beautiful sights of London from above!

Are you always seeking unique ways to see your favourite city? This one is for you.

Shop till you drop!

Home to top name brands at great prices, TK Maxx is more like a treasure hunt than a shop. Perfect for grabbing a bargain or some hidden gems, you arm yourself with a trolley and go wild.

Digital Edition

Image
Read the Docklands and East London Advertiser e-edition today E-edition
Family Notices 24


Our trusted business finder