Search

Train operator apologises to commuters with 20,000 chocolates

14:16 24 January 2013

National Express train operator c2c gives away 20,000 chocolates to commuters as an apology for poor service

National Express train operator c2c gives away 20,000 chocolates to commuters as an apology for poor service

submitted

A train operator this morning gave away 20,000 chocolates to commuters as an apology for poor service provided.

Staff from National Express train operator c2c were wearing t-shirts saying “Sorry for last Thursday” as they handed out the chocolates to passengers at Limehouse, West Ham stations and Fenchurch Street.

The giveaway began at 8am, exactly a week after a train broke down causing morning delays to rush hour commuters.

c2c Managing Director Julian Drury said: “Last Thursday we fell below our usual high standards. That’s why we wanted to do something, as well as say sorry to everyone affected, whatever their delay was that day – short or long.”

Latest East London News Stories

19:00

Our nightly lookback at some of the news the East London Advertiser has reported since 1866, marking our 150th anniversary this year, reaches 1926 and the effects the General Strike had on the East End. The strikers paralyse the London Docks, force closure of London Hospital Outpatients and hijack motorcars to hurl into the River Lea. Nowhere is safe...

17:58

Church leaders are having to subsidize living accommodation for their missionary workers because of London’s rocketing rents which are forcing many out of the deprived inner city parishes where they’re needed.

10:50

Detectives have arrested a man in east London on suspicion of “encouraging terrorism and dissemination of terrorist publications”.

09:09

The government’s threatened ‘Pay to Stay’ rental housing tax charge has been rejected in London’s deprived East End and won’t be adopted by Tower Hamlets council.

Yesterday, 19:47

Our nightly series celebrating the East London Advertiser’s 150 years in print reaches 1921 and the Poplar Rates Strike when 28 councillors refuse to set the LCC’s unfair charge on poor households at the same rate as the wealthy of Westminster. It is a point of principal, but council leader George Lansbury and his supporters would rather go to jail than put such a burden on the poor...

Mon, 21:41

A memorial has been unveiled to hundreds of orphans cared for by Thomas Barnardo’s charity who were buried in unmarked graves in London’s East End a century ago where the Victorian campaigner worked.

Mon, 19:00

Our nightly review for the East London Advertiser’s 150th anniversary reaches the Great War of 1914-18 and the first civilian tragedy on British soil—the German air-raid that hits Upper North Street School in Poplar, killing 18 infants and many other people. We report the nation’s shock and the angry public mood in the East End...

Mon, 11:01

A memorial tribute to hundreds of orphans cared for by Thomas Barnardo’s charity who were buried in unmarked graves a century ago is being unveiled today in London’s East End where the Victorian campaigner worked.

Newsletter Sign Up

Most read news

HOT JOBS

Show Job Lists

Competitions

Cosmetics, toiletries, vitamins and more. Boots is the number one choice when it comes to purchasing daily essentials.

If you’re obsessed with Apple or just love a good gadget, this is a prize that will blow you away! An incredible £3,333 to spend on Apple goodies! How would you like to be the proud new owner of the Apple Watch?

Digital Edition

cover

Enjoy the
Docklands and East London Advertiser
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now