Advertiser letters: Fighting terrorism and health care complaints
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Letters, contributions and comments sent in to the Advertiser this week.
Technology terrorism fight
Syed Kamall MEP, writes:
In countering terrorism, our police and security services will consider the the use of surveillance, intelligence sharing, vigilance and physical security.
Technology is another key front in this ongoing battle. The Home Office has recently announced
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that it has developed cyber-screening that automatically detects terrorist content on any online platform.
Tests have shown this new tool can automatically detect 94 per cent of Daesh propaganda with 99.995pc accuracy.
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The Home Office claims that it has an extremely high degree of accuracy.
For instance tests have shown
that if it analyses one million randomly selected videos, only 50 would require additional human review.
We know that Daesh and similar groups post material online to incite violence in London and other cities, to recruit Londoners and others to their cause, and to attempt to spread fear in our society.
Let us hope that the smart application of this new technology, while ensuring that we respect individuals’ rights to privacy, will allow us to stop terrorists from undermining London or Britain’s way of life.
Right to complain about health care
Rob Behrens, parliamentary and health service ombudsman, writes:
One in four adults will experience a mental health problem each year yet often mental health care falls below the standards we expect.
Last week we revealed that some of our most vulnerable patients, many of whom have complex mental health conditions, are being badly let down by the NHS, causing them needless suffering.
In our report ‘Maintaining momentum: driving improvements in mental health care’, we found that some patients are not being treated with dignity and respect of their human rights and this is further compounded by poor complaint handling.
Our investigations shine a light on severe failings but this is not done to attribute blame. We aim to ensure that the organisations complained about make changes to prevent the mistakes happening to others. In this instance, this is to ensure that mental health patients get access to the treatment and support they need.
The vast majority of complaints are resolved locally.
However if you are not satisfied, you have the right to bring it to us – the parliamentary and health service ombudsman - for an independent and impartial view.