Dear Ed, I HAVE campaigned for years to improve London’s Dial-a-Ride buses, following continual complaints from people with disabilities and organizations representing those with impaired mobility. Tthe service is in drastic need of improvement
Dear Ed,
I HAVE campaigned for years to improve London’s Dial-a-Ride buses, following continual complaints from people with disabilities and organizations representing those with impaired mobility.
The London Assembly’s recent investigation into the service has confirmed the views expressed by Dial-a-Ride users—the service is in drastic need of improvement (Advertiser, March 19, and Website).
But Boris Johnson has refused to review the Dial-a-Ride service, despite the Assembly’s findings, believing that we should start to see significant improvements now that the new booking system is in place.
According to the Mayor, users can now expect more trips, fewer cancellations, and will find it easy to make trip requests.
I understand what a lifeline door-to-door transport is for Londoners who use it.
I want to make sure the service is working as well as it can, so I would like to ask any Dial-a-Ride user to let me know any failures (and successes). Please send an email or write to me at City Hall.
John Biggs (Lab)
London Assembly
City & East London constituency
City Hall, The Queen’s Walk, London, SE1 2AA
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules here