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DLR scheme offers travel safe training for mobility scooter and wheelchair users

PUBLISHED: 19:00 07 December 2018

The voluntary scheme aims to help mobility impaired passengers stay safe. Picture: TfL

The voluntary scheme aims to help mobility impaired passengers stay safe. Picture: TfL

TfL

Mobility scooter and wheelchair users can receive free advice on staying safe while travelling on the Docklands Light Railway (DLR).

The Community Ambassador programme, run by operator KeolisAmey Docklands, aims to help mobility impaired passengers boost their confidence and independence when on the metro network.

Volunteers can train people of all ages needing mobility support on topics including manoeuvring in and out of station lifts, as well as boarding and leaving trains. Ambassadors have accredited accessibility training and worked closely with charity Whizz-Kids, who support wheelchair users aged from two to 25 years.

Guidance will also be provided on how to request assistance during journeys from members of staff on board the train, Transport for London announced Wednesday.

“This training will be invaluable to many people and we invite them to sign up today,” said TfL’s general manager of the DLR, Trish Ashton.

Training is open to anyone and arranged by contacting the DLR Community Ambassadors on ambassadors@keolisameydlr.co.uk.

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