East Enders can rate the council at the click of a mouse
PUBLISHED: 18:13 18 June 2008 | UPDATED: 13:22 05 October 2010
HOME computer users can now find out how good or bad public services are at the click of a mouse. All Town Hall services are being star’ rated from zero to three by the Commission for Social Care Inspection, showing for the first time how they’re performing’. The ratings are now available online.
HOME computer users can now find out how good or bad public services are at the click of a mouse.
All Town Hall services are being 'star' rated from zero to three by the Commission for Social Care Inspection, showing for the first time how they're 'performing'. The ratings are now available online.
Most care homes in London's East End get two-star rating, with just one achieving three starts, the local authority admits.
"Openness and accountability can only make these services want to 'up' their game," said Tower Hamlets council cabinet member Anwara Ali. "Ultimately that makes improvements which will benefit people."
There are 17 care homes in Tower Hamlets, including many run by private organisations, which are rated from zero (inadequate) to three (excellent).
Only one of the 17 has been given one star by Social Care inspectors. Most get a two-star 'good' rating and one has 'excellent' three stars.
There are also 22 'home care' providers, including the council itself, nine of which get three stars, eight get two stars and three only one star. The remaining two are not yet rated.
The council's adult social care services have been given a top three-star rating, the Town Hall claimed.
Care service information is online at:www.csci.org.uk
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