East London mental health legal team win national award
- Credit: ELFT
The legal team for east London’s mental health trust has won a national award for its work.
Using a proactive approach to investigate incidents, the legal affairs team at the East London Foundation Trust made big cuts to the amount of time it takes to reach a settlement.
The process, which the trust says is transparent and works with patients, has made the trust two years faster at settling claims than England's average.
They were recognised at the Health Service Journal Value awards, which aim to highlight the best examples of the NHS and its partners adding value.
That can mean improving savings and improving services for patients.
You may also want to watch:
"The Legal Affairs team recognise that litigation can be a long and stressful process, not just for patients but also for staff," said Jane Quinn, the associate director of the team.
"Our approach builds on the culture of the Trust and we do our best to ensure that decisions are made quickly and efficiently in order to minimise stress and anxiety."
- 1 Luxury Canary Wharf flats going for lower rent set by the council
- 2 Driver, 18, wanted for driving wrong way through Blackwall Tunnel
- 3 Isle of Dogs man who murdered teenager at Crossharbour DLR sentenced to 27 years
- 4 Fines totalling £361k handed to East End landlords and agents
- 5 Man charged after triple stabbing on night bus in Mile End
- 6 Man killed after fall from Bow tower block
- 7 Barts Health NHS Trust reports one of lowest rates of vaccinated staff
- 8 Go-ahead given for 315 more homes in third stage of Blackwall Reach scheme
- 9 Road and rail disruptions to expect in east London this week
- 10 Man found stabbed on board night bus
The judges said the team showed good involvement from people who use the service and bettered the culture at the service from the bottom-up.