East London mental health legal team win national award
The East London Foundation Trust's legal team. The trust said it has cut waiting times by more than two years compared to the national average. Picture: ELFT. - Credit: ELFT
The legal team for east London’s mental health trust has won a national award for its work.
Using a proactive approach to investigate incidents, the legal affairs team at the East London Foundation Trust made big cuts to the amount of time it takes to reach a settlement.
The process, which the trust says is transparent and works with patients, has made the trust two years faster at settling claims than England's average.
They were recognised at the Health Service Journal Value awards, which aim to highlight the best examples of the NHS and its partners adding value.
That can mean improving savings and improving services for patients.
You may also want to watch:
"The Legal Affairs team recognise that litigation can be a long and stressful process, not just for patients but also for staff," said Jane Quinn, the associate director of the team.
"Our approach builds on the culture of the Trust and we do our best to ensure that decisions are made quickly and efficiently in order to minimise stress and anxiety."
Most Read
- 1 Two in five people in Tower Hamlets may have had Covid-19
- 2 Post deliveries in east London hit by Covid crisis among Royal Mail staff
- 3 Disgraceful management of the pandemic
- 4 'I can save the planet with my seaweed' scientist in east London claims
- 5 Drug and alcohol abuse by Tower Hamlets parents and children soars
- 6 Leyton Orient boss Embleton expecting more movement in the transfer window
- 7 Leyton Orient sign Dan Kemp on a permanent deal from West Ham United
- 8 Leyton Orient seal late victory over Morecambe
- 9 Teenager found dead in Victoria Park
- 10 Driver arrested after police 'drugs patrol' stops car in Whitechapel
The judges said the team showed good involvement from people who use the service and bettered the culture at the service from the bottom-up.
