Tower Hamlets domestic violence one stop shop marks second anniversary

A domestic violence One Stop Shop that has helped more than 450 people in the borough has celebrated its second anniversary.

The One Stop Shop, which is based at the Jagonari Centre in Whitechapel Road, brings together representatives from Tower Hamlets Council’s domestic violence and anti-hate crime team, non-uniform police officers.

They work with professionals from the Homeless Person’s Unit, an Independent Domestic Violence Advocate from Victim Support Tower Hamlets and a solicitor to provide a comprehensive service for people seeking advice and support about domestic violence.

Councillor Ohid Ahmed, Deputy Mayor of Tower Hamlets, said: “The One Stop Shop provides an opportunity for victims of domestic violence to make a report without having to go to a police station – which can be a real deterrent for some.

“Since it was set up two years ago, it has been a real success, and has had increasing numbers of clients, including men, attending.”


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Staff at the One Stop Shop do not wear uniform and provide an approachable and accessible service to those suffering from domestic violence. The service enables clients to access support services quickly and easily, which is especially important for those who have complex needs or children.

Since its inception at the end of 2011, the One Stop Shop has supported over 450 clients by offering advice in relation to housing, law, criminal procedures, emotional and practical support and safety planning.

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It has also referred 320 vulnerable clients, including children at risk of harm, to social services to help them gain further support.

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