Dear Ed, NO-ONE anticipated the snow we encountered on February 2 would cause the level of disruption that it did. Swan Housing, contrary to Mr Jobber’s letter, did have a stockpile of grit at various locations in London and Essex in anticipation of the predicted snow

Dear Ed,

NO-ONE anticipated the snow we encountered on February 2 would cause the level of disruption that it did.

Swan Housing, contrary to Mr Jobber's letter, did have a stockpile of grit at various locations in London and Essex in anticipation of the predicted snow (Advertiser Website Letters, February 4).

The snow affected public services, including transport, throughout London and elsewhere. But despite the weather, many Swan Housing staff did get to work and the resources we had available were deployed across the areas we manage-not just the Exmouth Estate in Stepney, but across East London and Essex.

The caretaker teams worked throughout the early part of last week to make sure that paths and walkways remained clear for residents. We are committed to ensuring excellent estate services at all times, which included the period during the appalling weather conditions last week.

Sandra Fawcett

Housing Director, London

Swan Housing Group

Cygnet House South, 10 Chrisp Street, Poplar

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S Jobber's letter of February 4: Swan had no grit to clear snow on our estate