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Sex clinic patients now get results by mobile text messaging

PUBLISHED: 21:19 01 December 2008 | UPDATED: 13:51 05 October 2010

PATIENTS now receive the results of their sexual health clinic tests in East London by text message on their mobile phones. The new texting service from Ambrose King Sexual Health clinic at The Royal London Hospital tells patients of their results within a week of visiting the clinic in Whitechapel

Mike Brooke

PATIENTS now receive the results of their sexual health clinic tests in East London by text message on their mobile phones.

The new texting service from Ambrose King Sexual Health clinic at The Royal London Hospital tells patients of their results within a week of visiting the clinic in Whitechapel.

Texts that patients receive can include:

“Herpes Type 1 found. All other results OK. Ring to attend for treatment.”

A positive HIV test result would not be sent by text. Patients would be asked to return to discuss their results face-to-face.

But if you’re lucky—“All your test results are OK. No further action needed.”

Before, it could take up to three weeks for the paperwork to clear before patients heard the news.

The clinic’s deputy head of Health Advising, George Matchett, said: “Texting is an effective way of getting people to contact us.

“We’ve notice they quickly phone back to clarify the message or arrange to come in.”

“Patients act on text messages faster and can inform their partners too, so they can also get treated.”

The clinic can now turn most results round in a week, but it’s aiming for a target of 72 hours.

Staff have also been freed up’ from arduous administration, with only one staff-member needed to send out text messages during the week.


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