Spare a thought for person behind shop counter at Christmas

Dear Editor, SHOP staff are working hard to make Christmas shopping as stress-free as possible. But a recent survey showed that every minute of the working day one of them is verbally abused, threatened with violence or even physically attacked.

Dear Editor,

SHOP staff are working hard to make Christmas shopping as stress-free as possible.

But a recent survey showed that every minute of the working day one of them is verbally abused, threatened with violence or even physically attacked.

Incidents are more frequent in the run-up to Christmas as stores are busy, with customers stressed and more likely to take out their frustration on staff.


You may also want to watch:


But verbal abuse cuts deep. Many will go home after a shift feeling upset about an unpleasant incident at work and worried it will happen again.

That is why we at Usdaw, the shopworkers' union, are running a 'Respect for Shopworkers' campaign asking shoppers to keep their 'cool' at Christmas.

Most Read

With the season's greetings

John Hannett, General Secretary

Union of Shop, Distributive and Allied Workers

Become a Supporter

This newspaper has been a central part of community life for many years. Our industry faces testing times, which is why we're asking for your support. Every contribution will help us continue to produce local journalism that makes a measurable difference to our community.

Become a Supporter
Comments powered by Disqus