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Switchboard staff lose jobs at Tower Hamlets council

PUBLISHED: 19:00 07 July 2010 | UPDATED: 16:14 05 October 2010

SWITCHBOARD staff are the first victims of austerity cuts at the Town Hall. Seven full-time and one part-time job at Tower Hamlets council have been cut at a saving of £208,000. The council, which has to make one per cent savings in a £1bn budget, said:

SWITCHBOARD staff are the first victims of austerity cuts at the Town Hall.

Seven full-time and one part-time job at Tower Hamlets council have been cut at a saving of £208,000.

The council, which has to make one per cent savings in a £1bn budget, said: "The council's new voice-recognition telephony system has considerably reduced the volume of calls being manually handled by the switchboard team, as residents now have access to a quicker and more efficient service."

Staff had a four-week consultation before their jobs were made redundant. The council said that it was working over the next 12 weeks to find them other posts with the council.


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