Search

Tenants draw up ‘good and bad’ checklist for East End’s social landlords

PUBLISHED: 12:45 30 July 2013

Social landlords in London’s East End are getting a checklist of good and bad practice when dealing with tenants’ grievances.

The checklist is being put together by Tower Hamlets Federation of Tenants Associations after years of campaigning for better management of housing estates.

It follows negotiations with Tower Hamlets Homes when tenants put forward ways to improve things—and most were accepted.

“Tower Hamlets Homes has been brave letting its Residents Panel scrutinise how it deals with anti-social behaviour,” said a tenants’ federation spokesman.

“The tenants’ panel came up with 50 recommendations and the Housing Board adopted very nearly all of them.”

Now the Federation is putting together a checklist of good and poor practice to help tenants organisations which want to improve how matters are dealt with on their estates.

They cite an example of bad management following one social landlord, not identified, writing to tenants after a motorbike was set alight in a stairwell—warning them not to bring motorbikes into stairwells and “certainly not to set them on fire.”

The tenants had to point out that had the landlord repaired a broken security door in the six months since it was first reported, the outsiders would not have been able to drag the bike in and torch it.


If you value what this story gives you, please consider supporting the East London Advertiser. Click the link in the orange box below for details.

Become a supporter

This newspaper has been a central part of community life for many years, through good times and bad, serving as your advocate and trusted source of local information. Our industry is facing testing times, which is why I’m asking for your support. Every single contribution will help us continue to produce award-winning local journalism that makes a measurable difference to our community.

Thank you.

Most Read

Most Read

Latest from the East London Advertiser