Tower Hamlets’ savvy consumers earned more than £35k in compensation from energy and communications firms last year
Ombudsman Services helped London complainants claim more than �1.3m in compensation last year. Photo: PA - Credit: PA Wire/Press Association Images
Tower Hamlets residents received more than £35,000 in compensation from companies they had long running complaints against last year, new figures reveal.
Figures compiled by Ombudsman Services show that people living in Newham made 291 complaints against energy and communications companies from January-December 2016,
In total, the complainants received financial rememdies to the value of £35,693, meaning each complaint earned the customer on average £122.66
All in all, customers in London were awarded more than £1.3 million in compensation last year by Ombudsman Services, which handles energy and communications complaints that have been on-going for at least eight weeks.
The most active complainers were those in Barnet who recorded nearly a quarter more complaints than the next highest borough. The lowest amount of complaints came from Walham Forest.
You may also want to watch:
The most awarded on average went to those in the City of London and Westminster who claimed an average of £218.
Lewis Shand Smith, chief ombudsman at Ombudsman Services, said: “It’s important that residents in the London know their consumer rights and don’t put up with bad service.
Most Read
- 1 Cops break Covid-19 rules to have haircuts at Bethnal Green police station
- 2 Murder arrest after woman stabbed to death in Whitechapel this morning
- 3 Lovely Day for Aldgate School picked to sing on Billy Ocean's new single
- 4 Police e-fit expert retiring after 15 years at Bethnal Green
- 5 Fury as family homes vanish when Isle of Dogs landlord converts to bedsits
- 6 Covid hero who did charity walk in Bow aged 100 now has vaccine
- 7 Man sentenced after teenage boy groomed on Snapchat to sell heroin
- 8 Two men arrested after police officers assaulted in Limehouse rave
- 9 Covid vaccination hub opening in Westfield next week
- 10 'Racist consultation' protest rejected on Tower Hamlets street closures as Labour sticks to its manifesto
“Complaining should be an easy, hassle-free experience – if you’re still in a dispute with an energy or communications company after eight weeks, Ombudsman Services can look into the case for free and provide a resolution – it could be worth your while.”